I'm a User Experience Designer
based in Austin, TX.
I'm a user experience designer driven by curiosity, empathy, and the belief that great design is effortlessly simple, yet quietly complex. With 5 years of experience in UX Design combined with over 15 years in sales, I’ve learned that listening is the first step toward clarity — and clarity is the core of understanding what the user needs. That leads to great design.
I build with empathy, iterate with intent, and thrive in teams that aim higher together.
“Individuals play the game. Teams win championships.”
Hello!
I'm RICHARD.
My Experience
In my previous position as the lead UX/UI Researcher and Designer at Rugiet Health, I played a key role in establishing a mobile-first foundation and redefining the connected dashboard between patients, doctors, pharmacists, and administrators. My designs increased patient retention by 34%, reduced dev-support/customer care calls by 70%, and have led to record-breaking months of $3M+ in revenue.
125+ Completed Projects
Designed for multiple roles:
Customer, Patient, Doctor, Pharmacist, Admin
5+ years experience in UX Design
0–>1 experience for new products and UI features based on user research
15+ years experience in sales
Deep understanding of the needs for both customer and business
250k+ patients use my designs
Proven track record of improved UI designs with continued revenue growth
My Work
In progress...
A live web platform to provide users emergency communication, aid, and weather alerts utilizing open APIs such as weather data and newsfeeds.
"Richard brings such a great sense of humor and camaraderie to the class environment. I really appreciate the way he shared his product design experiences with us."
- Amy Z.
"Richard is one of the most genuine people I have ever met. His ability to calm your nerves and guide you to finding your own solution has been the most helpful."
- Will V.
"Richard makes you feel like you've known him your whole life and eases you into thinking for yourself to be the best designer you can be."
- Raul T.
"Richard is very creative and knowledgeable regarding how to approach the UX design process. He's also extremely kind and has an amazing sense of humor."
- Susanne K.
"Richard was more of a friend than an instructor to us. He was our 'Chandler Bing'."
- Lakshmy M.
